Your Questions, Answered

  • I - Julia Thomas - run the operation!

    I am behind every piece made, every order packed, and every email sent :)

    I have been making pottery since I was 16 in art class. I fell in love with it immediately. Until now I’ve been selling my art at farmers markets and want to take the next step into online selling!

  • My pottery is made with cone 6 clay and covered with food safe glazes.

    While they can be put in the dishwasher and microwave, to preserve the pieces life it is recommended that they be hand washed and kept out of the microwave.

    The dishes can handle high heat and are evaluated with a boiled water to ice water test to ensure they wont crack or break when shocked by temperature changes.

  • I currently only ship within the states.

    World wide shipping is expensive and not 100% reliable.

  • Pottery is an expensive medium to keep up with.

    Adding up the clay, glazes, firings, time investment, miscellaneous materials and productions are my formula when labeling my piece with a price.

  • You can reach me anytime through my contact page or email.

    I aim to respond quickly, usually within two business days!

  • FUCK NO.

    All of my designs are my own. I’ve been a potter since I was 16. I love every part of the process. If I used AI to come up with designs that would kill everything I love about the craft.

shop Policies

  • Orders are shipped out within 3-5 days

  • I do not accept returns.

    Please read through product descriptions. Check above on this page for any questions that aren’t answered in my descriptions. My contact page is open for any additional questions. If you want to cancel an order you must contact me within an hour of ordering and I will gladly give you a refund. Thank you for understanding!

  • LemonSharkSudios is not liable for any lost mail or damaged packages.

    Once the USPS accepts your package there is nothing I can do. Lost and damaged packages must be worked out between the buyer and the post office. Please file a missing mail claim with the USPS before contacting me, I will gladly do what I can to help after. All packages are wrapped up safely and carefully to ensure they reach your doorstep in perfect condition.

  • It is the customer’s responsibility to enter the correct shipping address. Shipping addresses can be changed, but only before they’ve been shipped. Please reach out ASAP so the address can be fixed immediately. orders cannot be refunded, exchanged, or replaced if sent to incorrectly entered address.